This is the widget as a caller sees it, with one addition: the grey line
under each response is what your dashboard records. It names the approved
entry the answer came from, who approved it, and how confident the match was.
Same engine, different business
Switching reloads the demo as that business and starts a fresh conversation.
The engine, the receipts and the refusal behaviour are identical — only the
approved answers and blocked topics change.
Try to break it.
Greenline is a sample business set up to show how Front Desk works. Ask what areas they serve, or whether estimates are free, and it answers from the approved library. Then ask for an exact price sight-unseen, or why your grass is turning brown. Those are blocked topics, and it hands off before it looks anything up. Then ask something nobody has written an answer for yet, like whether they do snow removal, and watch it land in the approval queue.
Prefer to hear it? The same engine answers out loud in the
voice demo.
Simulate
Ask a blocked question on each setting. During office hours it takes the message
and promises a call back. After hours it says plainly that nobody is there,
commits to a callback time, and asks for the number before the caller leaves.
Thanks for reaching out to Greenline Lawn & Landscape. I'm the virtual assistant. I can answer quick questions and take down what you need for a free on-site estimate. What are you looking to have done? A quick description is perfect.
ApprovedGreeting · set by the business
Try these
Current settings
Confidence threshold: 72%
Approved entries: 8
Blocked topics: 4
Waiting on approval: 11
Anything the assistant cannot answer here shows up in the
approval queue immediately.